歡迎使用 Alipay, Wechat Pay 付款 | 購物滿HK$800 港澳免費送貨或門店取貨 | Frii of Norway 購物滿HK$1000 星馬免運費*

運送政策

Important Note: The delivery of your item may be delayed due to logistics reasons with regards to the COVID-19 situation. We will try our best to fulfil your orders as promised. Please contact us if there is anything we can help. Thank you. 
 

We offer both Hong Kong domestic and international shipping. 
 

For Hong Kong Delivery:  

We are delighted to offer FREE*# shipping to Hong Kong for any purchase over HKD 800.  

For orders below HKD 800, a delivery cost of HKD 40 is applicable; or you may opt for SF Express Collect Service (S.F. StoresEF Lockers; or other Hong Kong address) and pay for the delivery fee (including remote area / residential surcharge if applicable) at the store, locker, or directly to the delivery agent at checkout. 

Your order will be sent by SF Express.  

We also provide Free In-Store Pickup service at our local shops in Causeway Bay (Shop 224, Lee Garden Two). The orders typically will be ready for pickup on the same day of your purchase.  

*Free shipping is not applicable to Bikes, Scooters, Bike & Scooter Accessories and Large items. Please refer to individual product page for delivery and shipping info. You may also email (eshop@mrpoco.com) us for a quotation or special arrangement. 

Alternatively self pick up is available at Lee Garden Two Store with no additional charges. 

#offer does not include Remote Area Surcharge, Non-Industrial/Commercial Surcharge, Special Warehousing Surcharge, and Other Special Handling Charges.  

For Macao SAR, China Delivery:  

We are delighted to offer FREE* shipping to Macao SAR for any purchase over HKD 800.  

For orders below HKD 800, a delivery cost of HKD 65 is applicable.  

Your order will be sent by SF Express.  

Free Shipping is not applicable to Bikes, Scooters, Bike & Scooter Accessories, furniture and Large items. Please email (hello@mrpoco.com) us for a quotation and special arrangement. 

For Singapore & Malaysia Delivery (Frii of Norway products only) 

We are delighted to offer FREE* shipping to Singapore/Malaysia for any purchase over SGD 165/MYR 620.  

For orders below SGD 165/MYR 620 a delivery cost of SGD 24/ MYR 80 is applicable.  

Your order will be sent by Hong Kong Post or other equivalent courier with tracking service, please see below for the estimated delivery time. We can also arrange express delivery, please email us for shipping quotation. 

Duties and taxes are determined by the customs within the destination country. Any applicable customs or import duties will be assessed upon delivery based on the value of the order, to be paid by the recipient of the shipment. Customs policies vary by country. You may want to contact your local customs office for further information. 

We do our best to offer you the most economic rates available and keep it up to date. The rates on our site are discounted rates from actual shipping rates that we may pay the courier based on the volume and weight of your order. However, international shipping rates can be volatile and there may be circumstances where we are not able to honour the rates offered at the time of your checkout. In these rare cases, we’ll email you and inform you of additional costs necessary to fulfil your order. Please be assured we’ll do our best to honour the rates regardless of the higher price we actually pay, however there are times where the shortfall is too much that this may not be possible. 

*Free Shipping is applicable to Frii of Norway products only. 

 Please email (hello@mrpoco.com) us for a quotation and special arrangement. 

For Rest of World Delivery: 

International shipping costs are charged flat rate and it will calculated automatically at the checkout page when the destination is selected. 

Please email (eshop@mrpoco.com) us for countries that are not listed on our site.  

Your order will be sent by Hong Kong Post or other equivalent courier with tracking service, please see below for the estimated delivery time. We can also arrange express delivery, please email us for shipping quotation. 

Duties and taxes are determined by the customs within the destination country. Any applicable customs or import duties will be assessed upon delivery based on the value of the order, to be paid by the recipient of the shipment. Customs policies vary by country. You may want to contact your local customs office for further information. 

We do our best to offer you the most economic rates available and keep it up to date. The rates on our site are discounted rates from actual shipping rates that we may pay the courier based on the volume and weight of your order. However, international shipping rates can be volatile and there may be circumstances where we are not able to honour the rates offered at the time of your checkout. In these rare cases, we’ll email you and inform you of additional costs necessary to fulfil your order. Please be assured we’ll do our best to honour the rates regardless of the higher price we actually pay, however there are times where the shortfall is too much that this may not be possible.  

Delivery Time: 
Hong Kong: 2-3 working days (except for pre-order items) 
Asia Pacific: 3-7 working days** 
Rest of the world: 5-14 working days** 

**Please be aware that these are estimated delivery times based on normal situation. Delays in customs can also increase the delivery time.